Pulsewith support

Contact support

Tell us what happened and what you expected. Include your iPhone model, iOS version, and Pulsewith app version if available.

Do not send passwords, sign-in codes, payment card details, invitation links, or private relationship notes. If you include a screenshot, hide personal information first.

Subscriptions and purchases

Manage or cancel a subscription

Apple manages App Store billing. Open your Apple subscriptions to view or cancel your Pulsewith subscription. You can also find it in your iPhone Settings under your name, then Subscriptions.

Deleting the app or your Pulsewith account does not cancel an App Store subscription.

Restore access

Use Restore purchases when that option is available in Pulsewith, with the Apple account that made the purchase. If your purchase is recognized but access is still missing, contact support@pulsewith.com.

Request a refund

Submit App Store refund requests through Apple's refund service. Apple reviews eligibility; sending a support email does not guarantee a refund.

Accounts and privacy

To delete your account, open Settings in Pulsewith, enter DELETE in the account-deletion confirmation field, then choose Delete account.

If you cannot access your account or want to make a privacy request, email privacy@pulsewith.com. We may need to verify account ownership before acting on a request.

Read our Privacy policy for information about data handling and deletion, and our Terms of service for subscription and account terms.